VIBRANT is a leading commercial marketing agency in North America. Our expertise lies in delivering innovative ideas, astute marketing strategies and effective sales solutions that promote the success of our diverse clientele. Whether they’re established brands, start-ups or competing groups, we’re constantly working to optimize their efforts and, in so doing, accelerate their commercial success.

To support our incredible growth, VIBRANT is currently looking for an independent contractor, Customer Service Representative B2B to provide exceptional service to the internal and external customers of our expert partner in hot and cold beverages. The main task will be to manage a number of major accounts. The person in charge will provide the high level of service to which our partner aspires by building positive relationships with customers. Comfortable in a team environment, the Customer Service Representative B2B will liaise between customers and internal departments for our Mississauga office.

This is a 6-month, fixed term contract, with chance for extension

Why VIBRANT?

- Hourly wage of $29/hr




- Monday to Friday schedule (37.5h per week)
- Hybrid work (2 days telecommuting and 3 days in the office)
- The office location is at 30 Eglinton Ave W, Mississauga, ON L5R 0C1

- A human touch. We do not use artificial intelligence to screen, evaluate, or select candidates. All applications are reviewed by our team.
- Balanced work/life environment (independent contractor)
- Retention bonus of $1,500 after 6 months

- Manage order entry (via computerized, manual and/or online data exchange), as well as order fulfillment activities.
- Closely monitor product supply to avoid stock-outs
- Collaborate with the Logistics and Transport Department to ensure prompt delivery of customer orders.
- Proactively solve common customer problems
- Promptly research and respond to customer queries and complaints
- Produce various statistical reports
- Collaborate with colleagues and other departments, including Logistics,

📌 Customer Service RepresentativeB (Mississauga)
🏢 VIBRANT Marketing
📍 Mississauga