26 Oct
|
Pan Pacific Vancouver
|
Vancouver
26 Oct
Pan Pacific Vancouver
Vancouver
Reporting to the Reservations Manager, the successful candidate will be responsible for all aspects of the reservation service for the hotel providing guests with friendly, courteous telephone service while selling highest possible rates and maximizing of room revenue.
KEY RESPONSIBILITIES
The key responsibilities of the Reservations Agent include but are not limited to:
- Provides superior service for all guest calls; answers internal and external phone promptly, professionally with a friendly greeting & identifying self; addresses guest by name and uses callers name minimum 3 times during the interaction.
- Explains room rate structure, available rooms, method of
📌 Reservations Agent (Vancouver)
🏢 Pan Pacific Vancouver
📍 Vancouver