We at CrumblEvansare looking for an experienced Shift leader to join our team As a Shift Leader, you will be responsible for overseeing the daily operations of the shift, ensuring excellent customer service, and managing a team of staff members. If you have previous experience in a leadership role and possess knowledge of catering in the food production industry, we would love to hear from you.
In this role, you will have the opportunity to train and supervise staff members, monitor inventory levels, handle customer complaints, and collaborate with other shift leaders and management to achieve company goals. Shift leaders are also responsible for overseeing front-of-house and back-of-house shifts, as well as providing support to managers, and providing assistance to all areas. Robust communication skills, attention to detail, and problem-solving abilities are essential for success in this position.
Responsibilities:
- Operates as Manager on Duty during scheduled shifts
- Resolve conflict or complaints from customers and employees
- Report any issues that arise during the shift to management
- Manage dough production plans and baking schedules
- Oversee store requirements of opening and closing registers,