The Coordinator, Premium Service provides excellent guest service to all premium members and guests related to the guest experience, including service and food and beverage. This position coordinates all pre-event food and beverage orders in an efficient manner to ensure orders and special requests are accurate for each event. The incumbent will also overall support hospitality operations. Owns and delivers the full premium client journey, ensuring all contractual commitments are met or exceeded from the start of the relationship while providing elevated, relationship-driven service to high-value members throughout their time in the building. This is a part-time hourly role.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

(Other duties may be assigned as required)

- Help the premium team deliver a best-in-class fan experience within all premium level experiences including suites, loge, and our lounge.
- Assist with menu planning for each current hockey season; provide menu planning assistance for suite owners.
- Develop strong professional relationships with all our Premium members along with all other premium seating areas in Rogers Forum, to meet standards of excellence and efforts to retain each

📌 Coordinator, Premium Service (Abbotsford)
🏢 Abbotsford Canucks
📍 Abbotsford