Customer Experience Representative (Occasional) - Morton Ave )

Customer Experience Representative (Occasional) - Morton Ave )

Customer Experience Representative (Occasional)
Cannabis NB

Cannabis NB is New Brunswick’s trusted retailer for the responsible, safe, and educational delivery of cannabis products across the province.

Our Goal: To deliver a world-class customer experience rooted in knowledge, care, and safety.
Our Mission: To provide access to quality-assured products while empowering customers through meaningful conversations and accurate information.
Our Mandate: To support public education and harm reduction by promoting socially responsible cannabis use across the province.

We are passionate about creating an exceptional customer experience - one built on great conversations, high-quality products, and a knowledgeable team that genuinely cares. If you’re excited about working in a fast-evolving industry and helping shape positive customer interactions every day, we’d love to meet you.

About the Role

As a Customer Experience Representative, you’ll be part of a collaborative, customer-focused team. You will:





- Welcome customers and support them in finding products that fit their needs
- Engage in thoughtful, consultative conversations to understand preferences
- Share clear, accurate information about our products
- Promote secure, socially responsible consumption
- Build your expertise through continuous training and learning

You’ll be a great fit for this role if you:

- Are inquisitive and eager to learn, adapting positively as the industry evolves
- Take a customer-focused approach, actively listen, and communicate with confidence
- Enjoy working as part of a supportive, collaborative team
- Are committed to social responsibility and public education
- Are professional, dependable, and flexible with days, evenings, and weekends
- Are 19 years of age or older
- Are bilingual in both official languages (preferred but not required)
- Have post‑secondary education (asset)
- Bring supervisory experience (asset)

What We Offer

- $22.38 per hour (inclusive of 4% vacation pay and 4% holiday pay)
- Flexible, occasional hours (no minimum guaranteed)
- Employee Assistance Program
- $1000 Health Spending

📌 Customer Experience Representative (Moncton)
🏢 Cannabis NB website
📍 Moncton