Req ID:

NTT DATA strives to hire exceptional, creative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Clinical Service Associate (remote) to join our team in Halifax, Nova Scotia (CA-NS), Canada (CA). NTT DATA Canada is also looking for a Clinical Service Desk Helpdesk Associate to work remotely in Halifax, NS.

Must be available & able to work for all shifts including weekends & holidays. Time zones supported will vary. Preference given to applicants based in Halifax, NS. Shift flexibility is required; night, weekend, and/or holiday work will be needed. The schedule can change as per client and business requirements or training needs. Overtime may also be required.

NTT DATA Services is committed to improving patient outcomes by creating efficiencies across the healthcare ecosystem. As a recognized leader in the healthcare space,



the company delivers solutions including patient engagement, predictive analytics, healthcare cloud hosting, integration and interoperability, clinical and claims application implementation, revenue cycle management and policy administration, in addition to core managed infrastructure, application and business process services. Clients include more than 1,800 hospitals, 2,200 long‑term care facilities, 225 acute care facilities, 43,000 clinicians, 1,000 physician practices and 50 insurance providers supporting 65 million policy holders.

Responsibilities

- This position will be part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls in a 24x7x365 call center environment.
- All candidates must be shift flexible. Shift work is required including nights, weekends, and/or holidays.

📌 Clinical Service Desk Associate (Halifax Regional Municipality)
🏢 NTT DATA North America
📍 Halifax Regional Municipality