Job Description

On behalf of our West GTA client, Treow Group is seeking a Director, Operations.
Are you ready to scale what’s working—and streamline for what’s ahead?Our client is a national leader in marketing solutions that help businesses reach their customers more effectively through data-driven campaigns, creative design, and integrated fulfillment.
As they continue to grow and digitize, they’re seeking a Director of Operations who can bring discipline to complexity—someone who excels in Process Optimization & Efficiency, Supply Chain Management, Capacity Planning, Resource and Inventory, Quality Assurance & Control, and Drives Cost Control & Waste Reduction.
This leader will connect strategy to execution, aligning people, systems,



and processes to deliver exceptional client experiences from order through to production, fulfillment, and post-delivery service.
What You’ll Do
Strategic & Operational LeadershipPartner with the CEO, COO, and leadership team to translate business strategy into operational excellence through explicit KPIs, OKRs, and performance dashboards.
Develop and execute the long-term operational roadmap to support automation, scale, and continuous improvement.
Own the Customer JourneyOversee the end-to-end customer lifecycle: order management,

📌 Director, operations (Toronto)
🏢 TreowGroup Recruitment
📍 Toronto