REGIONAL PARTNER AND LEARNING MANAGER-WESTERN CANADA

Richmond, BC, Canada •

Burnaby, BC, Canada

Job Description

Posted Tuesday, July 28, 2026 at 4:00 AM

About Us

We are an established Canadian facility, maintenance company. We provide a variety of services to large retail and commercial businesses nationally.

We have a competitive compensation & perks plan including health, dental and vision, and a pension plan after 1 year.

Job Summary

(Subcontractors are referred as Partners in this posting)

The Regional Partner/Learning Manager will report to Head of Partner Relations, Learning & Strategic Program Delivery.

The key function of this role is to focus on Partners/Employees experience after they have been recruited into United by our recruitment department. This includes onboarding new Partners/Employees effectively and continue to manage their ongoing performance and development to enhance the Partner/Employee skillsets, performance, and experience.

This includes Partners/Employees for all services within that region including Specials/Ad hoc services.





This role will focus on collaboration with various departments and stakeholders to ensure that our Partners/Employees needs are being met as per expectations and ultimately meeting and exceeding Customer expectations.

Duties and Responsibilities

- To increase United’s Brand awareness within Partner community to enable United to become the company of first choice for Partners.
- Execution of United Services Group’s Vision, Mission, Values and Strategic plans, which includes Partner Success framework and all Strategic Initiatives implementation & adoption within region.
- Empower our Partners/Employees and create and sustain a culture of fairness and respect.
- Enhance the United Customer experience by increasing retention of Partners/Employees within locations.
- Responsible for Store Onboarding of New Partners/Employees for new Start-Ups.
- Responsible for managing ongoing performance and skills development to enhance the existing Partner/Employee skillsets, performance, and experience.
- Develop Partners competency to manage their business(s) (includes labor performance, material, equipment efficiently and effectively.
- Customize action & learning plans based on KPI analytics.
- Implement regional random audits based on KPI analytics & customer issues.
- Calibration Walks with Customers,

📌 REGIONAL PARTNER AND LEARNING MANAGER-WESTERN CANADA (Richmond)
🏢 United Services Group
📍 Richmond