Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

Job Description

We’re looking for a Claims Assistant II, Subrogation to join our growing team
You will be responsible for providing administrative assistance and front-line quality customer service in the settlement of insurance Claims.

Job Description Summary

The role provides essential operational and administrative support within the claims department. Responsibilities include assigning claims to representatives across all levels, managing and triaging the Subrogation (Subro) queue daily, and delivering general administrative tasks such as photocopying, scanning, and mailing. The position also involves processing incoming correspondence, handling payments on claim files, and identifying opportunities for process improvement to enhance efficiency and support overall team performance.

Location is Mississauga, Ontario.
What you'll do here:





- Claim assignments for all level of Claims Representatives
- Triage and manage Subro que daily
- Provide various administrative support such as photocopying, scanning, mailing etc.
- Process, coordinate, sort and distribute incoming correspondence.
- Process payments on claim files.
- Identify process improvements to management.

What you bring to the table:

- Minimum of 1 year experience within an administration and customer service role
- Exceptional ability to be detail oriented, organized and have great ability to multi-task
- Effective communications skills with an emphasis on customer service
- Solid computer skills of with standard office applications including strong data entry skills
- Post-secondary education is an asset

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

- A financial rewards program that recognizes your success

- An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

- An extensive flex pension and benefits package, with access to virtual healthcare

- Flexible work arrangements

- Possibility to purchase up to 5 extra days off per year

- An annual wellness

📌 Claims Assistant II, Subrogation (Mississauga)
🏢 Intact Financial
📍 Mississauga