25 Oct
|
1933 Liquor
|
Vancouver
25 Oct
1933 Liquor
Vancouver
GENERAL MANAGER
1933 Liquor Co. - Vancouver, BC
Full-time - 40 Hours per week
1933 Liquor Co. is a fast-growing boutique liquor retailer with a robust e-commerce and delivery presence. We’re looking for a hands-on, results-driven General Manager who can lead daily operations, drive revenue growth, and build a high-performing team across retail, e-commerce, and corporate sales channels.
This role owns day-to-day execution, team leadership, and performance outcomes. You will work through senior team members to ensure ordering, merchandising, customer experience, and operations are executed consistently and at a high standard. If you’re a builder, a leader, and someone who takes ownership, this role is for you.
What You’ll Do
- Lead, coach, and develop the store team; set clear expectations, build accountability, and foster a strong, positive work culture.
- Oversee daily operations including scheduling, store presentation, task completion, and staff performance.
- Drive revenue growth across retail, e-commerce, delivery platforms, and corporate/B2B sales.
- Own oversight of e-commerce operations, including order flow, fulfillment standards, delivery performance, and customer experience across online channels.
- Analyze sales performance, identify gaps or inefficiencies, and implement changes to improve profitability.
- Provide direction and oversight across product ordering, promotions, merchandising execution, and vendor relationships to ensure alignment with sales strategy.
- Ensure store layout, visual standards,
and product flow support a high-conversion shopping experience.
- Maintain robust customer experience standards, address escalated issues, and protect store ratings across in-store and online channels.
- Be a visible leader on the floor—engaging with customers, supporting staff, and leading by example.
- Conduct regular team meetings, communicate priorities clearly, and keep the team aligned on goals and expectations.
- Support basic marketing execution such as social content ideas, in-store features, and product highlights.
- Provide clear weekly updates and reports to ownership on sales performance, team execution, customer feedback, and operational issues.
Who You Are
- A confident, hands-on retail leader who can motivate, direct, and develop a team.
- Revenue-focused, analytical, and driven by results and continuous improvement.
- Highly organized, consistent, and comfortable holding people accountable.
- Comfortable working with sales data, reports, and performance trends.
- Strong communicator who can clearly present information to both staff and ownership.
- Possess a solid foundational understanding of the liquor industry, products, and retail environment (or the ability to quickly build it).
- Passionate about wine, beer, spirits, and ongoing product education.
Required Experience
- 5+ years of retail experience (liquor, specialty retail, grocery, or similar).
- 3+ years in a management or supervisory role with direct team leadership.
- Experience working in quick-paced, high-volume retail environments.
- Demonstrated experience with e-commerce, delivery platforms, or omni-channel retail operations.
- Must be 19+ with a valid Serving It Right certificate prior to start date.
Considered an Asset
- Experience with retail marketing or social media execution.
- Experience developing or managing corporate/B2B accounts.
- WSET Level 2 or 3, or interest in continued product education.
Why Work With Us
- Competitive salary.
- Basic health and dental benefits plan.
- Staff discount on wine, beer, spirits, and RTDs.
- Opportunity to grow with a business expanding across retail, e-commerce, and corporate sales.
- Fast-paced, supportive team environment with ongoing product education.
To Apply
Please submit your resume and a short note outlining your retail leadership experience and why you believe you’re a strong fit for this role.
Pay: $65,000.00-$75,000.00 per year
Benefits :
- Dental care
- Extended health care
- Paid time off
Education :
- AEC / DEP or Skilled Trade Certificate (preferred)
Experience :
- Retail management: 2 years (preferred)
Location :
- Vancouver, BC V5T 1E1 (preferred)
Work Location: In person
📌 General Manager (Vancouver)
🏢 1933 Liquor
📍 Vancouver