At Bosley Real Estate, you’ll join a proudly 100% Canadian, family-owned brokerage with a legacy of excellence dating back to 1928. Our success is built on collaboration, professionalism, and an unwavering commitment to supporting our agents and clients at the highest level. As an Agent Support Administrator, you’ll play a vital role at the heart of our operations partnering closely with our agents, serving as a trusted point of contact for the public, and helping deliver the seamless, high-quality service that defines the Bosley.

If you thrive in a dynamic, people-focused workplace where teamwork, integrity, and attention to detail are valued, Bosley offers a supportive culture and the opportunity to make a meaningful impact every day.

Key Responsibilities

Listing Processing & Compliance Support

- Assist with processing and organizing listing documentation through Nexone, Proptx and Matrix, and Outlook
- Brokerload listings to One Point, Cornerstone or TRREB boards as required.
- Support compliance checks to ensure files meet brokerage standards
- Assist with FINTRAC documentation and reporting requirements
- Accept deposit cheques and issue receipts
- Administration of BrokerBay - inputting listings, registering offers
- Order signs installation

Reception & Front Office Duties

- Answer phones and book/process appointments in a professional manner
- Administration of BrokerBay - paging, agent info, booking and confirming appointments
- Track attendance in the office
- Coordinate call forwarding when agents are away
- Act as office hostess - greeting clients, offering coffee/water
- Maintain a professional and organized front office environment

System & Realtor Support

- Draw up offers, amendments,



waivers and schedules
- Organize mailings for agents
- Distribute mail received for agents
- Provide basic Nexone support to Realtors
- Assist with troubleshooting documentation and submission issues
- Support Realtors in maintaining complete and compliant files
- Manage sign inventory
- Coordinate Bosley Holiday Marketing Materials

Office Administration

- Stock and update drawer files as required
- Manage office supplies and storage
- Arrange for couriers and deliveries
- Create monthly postage report
- Manage bookings for board rooms
- Manage phone system
- Update phone extensions and agent directories
- Program office fobs

General Support & Other Tasks

- Provide administrative and operational support
- Support leadership with daily office needs as required
- Daily tidying to ensure the office is clean and approachable

Qualification

- Previous administrative experience preferred
- Experience in real estate administration considered an asset
- Familiarity with Nexone, Matrix, Proptx and BrokerBay an asset
- Strong organizational skills and attention to detail
- Professional communication skills
- Ability to multitask and manage deadlines
- Team-oriented with a willingness to learn

Core Competencies

- Proficient spoken and written English
- Ability to prioritize and complete tasks in a timely manner
- Excellent interpersonal skills
- Strong organizational skills
- Accuracy and attention to detail
- Professional customer service approach
- Adaptability
- Ability to work collaboratively in a fast-paced environment
- Ability to work collaboratively in a fast-paced environment

Pay: $40,000.00-$50,000.00 per year

Work Location: In person

📌 Agent Support Kitchener
🏢 Bosley Real Estate
📍 Kitchener