Advance your career as a Co-op IT Support Specialist with Equitable in Waterloo, ON. This opportunity offers hands-on experience in customer-focused technical support in a hybrid role.
Equitable is seeking a dedicated Co-op student for its End User Services team. This role focuses on providing first-level IT support, ensuring smooth operations in various technical environments. You’ll have the chance to learn about service desk processes while contributing to a team-oriented workplace that values your input and growth.
Key Responsibilities:
• Deliver first-level IT support to end-users
• Handle incidents and service requests effectively
• Engage with ticketing systems like ServiceNow
• Assist with desktop and hardware troubleshooting
• Participate actively in service management processes
Requirements:
• Currently enrolled in a Co-op inclusive post-secondary program
• Degree in Computer Sciences or related experience
• Familiarity with Office 365 and ITIL processes
• Understanding of Windows environments
• Enthusiastic about technology and problem-solving
Take the next step in your career with Equitable, where your contributions matter
📌 Hybrid Co-op IT Support Role at Equitable (London)
🏢 Equitable
📍 London
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