Expand your customer service skills with Leon's Furniture as a full-time Customer Care Associate in Coldbrook, NS. Deliver exceptional support through various channels while fostering customer loyalty.
Leon’s Furniture Limited is looking for a dedicated full-time Customer Care Associate. This critical role involves managing customer inquiries and resolving issues to create positive experiences. Your strong communication skills will help handle high-volume interactions professionally, while your empathy will ensure customer satisfaction.
Key Responsibilities:
• Respond promptly to customer inquiries via phone, email, or chat
• Identify and resolve customer issues effectively and empathetically




• Document interactions and maintain records in the CRM system
• Collaborate with team members to address complex issues
• Participate in training to enhance product knowledge and service skills
Requirements:
• High school diploma or equivalent
• Experience in customer service or call center roles
• Solid verbal and written communication skills
• Basic computer proficiency
• Flexibility for shift work as required
Leverage your customer service skills to create exceptional experiences at Leon's Furniture in Coldbrook.
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📌 Customer Care Associate at Leon's Furniture (Coldbrook)
🏢 Leon's Furniture
📍 Coldbrook