Position Summary:

The ‘Operations Supervisor’ role oversees warehouse operations of a dedicated McDonald's distributorship with responsibility for planning/scheduling of manpower and equipment of the hourly workforce while nurturing an setting that maximizes employee safety, involvement and morale. Further, this position will administer and monitor daily dispatch while maintaining a master delivery schedule and providing interpretation of the Collective Bargaining Agreement.

Within the scope of his/her responsibility, the operations supervisor ensures safety is a number one priority through effective daily communications and action plan execution with employees while advocating injury/collision risk management and incident avoidance. The incumbent will further ensure optimized equipment utilization while driving overall cost reductions without impacting store delivery targets/service.

This position provides strong technical support as well as direction, guidance & leadership to the Warehouse Department at an assigned distribution centre.

Position Responsibilities may include, but not limited to:

- Plan and execute daily manpower Requirements for current day and week, keeping overtime to a minimum
- Conduct daily shift meetings, communicating appropriate safety and operational messages, taking suggestions and answering questions




- Assign daily work duties to drivers and warehouse workers ensuring safety, service and productivity and reliability Requirements are met
- Manage work flows efficiently, meeting the Requirements of our Collective Bargaining Agreement
- Maintain Syntellic, Paragon and Xatanet programs (knowledge of these software packages an asset)
- Create and maintain production and/or master delivery schedules, including route, restaurant and other pertinent information
- Maintain associated employee bids
- Maintain statistical information on employees, productivity, reliability, equipment, fuel, mileage, delivery schedules, service etc.
- Prepare and upload the daily route trial, adjusting options for greatest opportunity in maximizing safety, service and cost efficiencies
- Maintain and audit weekly payroll entries for warehouse workers
- Provide training, support and direction to employees to ensure understanding of and adherence to standard operating procedures (SOP’s)
- Oversee quality control for in-house and en-route product
- Conduct near miss, injury and collision investigations, completing corrective actions promptly and communicating resolutions broadly
- Communicate across Warehouse, Transportation and Customer Service departments regarding possible issues impacting our customer or one-another
- Review service provide

📌 Warehouse Supervisor (Brampton)
🏢 Martin Brower
📍 Brampton