Join FYidoctors in Pembroke as a Patient Services Specialist. This part-time role focuses on enhancing patient experiences through exceptional service and support across various communication channels.
As a Patient Services Specialist, you will work between 20-29 hours per week, directly contributing to patient satisfaction. Your responsibilities include greeting patients, managing check-ins, performing pre-testing, and coordinating appointments. By facilitating seamless patient interactions, you help uphold the clinic's commitment to quality eye care.
Key Responsibilities:
• Greet and manage patient check-in and check-out
• Perform pre-testing to support eye care services
• Coordinate appointments and manage billing processes
• Oversee eyewear pick-ups and minor adjustments
• Deliver exceptional customer service to enhance patient experience
Requirements:
• Previous retail experience is an asset
• Robust communication and interpersonal skills
• Ability to multi-task effectively
• Proficiency with technology and MS Office Suite
• Adaptability to changing priorities in a collaborative setting
Bring your exceptional interpersonal skills and patient-focused approach to FYidoctors in Pembroke.