Position Summary...
This position is responsible for timely and accurate responses/solutions to both our phone and email requests from our internal/external customers including insights reports, while meeting strict deadlines on a daily/weekly basis.

What You'll Do
...
• Communicate with carriers, DC teams, Store Support Centre (SSC) & Stores via telephone and email exercising a high level of urgency.
• Escalation point – provide assistance and escalation when required for stores.
• Accurately document a variety of customer requests via the Salesforce CRM system to ensure full circle resolution on all requests, while following policies and SOP’s
• Prepare National reports (store delivery schedules, off schedule, daily load reports, etc.) for all DCs within specified deadlines.
• Carrier delay reporting, ensuring store notification and follow up by tracking load arrivals and departures daily and research late deliveries.
• Complete trailer load revisions or temporary delivery window blockings.
• Assist Stores/Carriers/DCs with special events planning, emergency preparation and resolution (refrigerated truck requests, temperature integrity scripts, storage trailers, trailer accidents, product recalls, planned and unplanned power outages).




• Processing walmart ecommerce escalations through tracking, rescheduling deliveries and resolve issues by addressing errors. The rate of pay for this position starts from $25.34/hr. ‎ Le taux horaire pour ce poste débute à 25.34 $/h. ㅤ Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Age
- 18 or older Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Walmart will accommodate the disability-related needs of applicants and associates as required by law. Primary Location… 6800 Maritz Drive, Mississauga, ON L5W 1W2, Canada Are you currently a Walmart associate? Please login to your Workday account and use the Find Jobs report to apply for this job.
• Find Jobs ㅤ Key Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

📌 Distribution Centre Team Associate (Mississauga)
🏢 Walmart Canada
📍 Mississauga