Contribute to student success with Douglas College as a Records Specialist. This role focuses on accurate student records management, customer service, and troubleshooting registration issues in a hybrid work environment.

As a pivotal member of the Student Records team, you will ensure the accuracy and confidentiality of student records at Douglas College. This position requires solid administrative and data management skills, a collaborative mindset, and a minimum of two years of relevant experience in a post-secondary environment. You will work independently and as part of a team, interpreting policies and providing exceptional service to students, faculty, and staff.

Key Responsibilities:

- Manage and update student records accurately
- Troubleshoot complex registration issues




- Interpret college policies related to records
- Provide outstanding customer service to stakeholders
- Collaborate with faculty and staff for record maintenance

Requirements:

- Completed Diploma in a related field
- Minimum two years relevant experience
- Knowledge of Student Information Systems (Banner)
- Familiar with college policies and procedures
- Effective problem-solving and documentation review skills

Make a meaningful impact on the lives of students while enhancing your administrative and data management skills at Douglas College.

📌 Student Records Specialist at Douglas College (New Westminster)
🏢 Douglas College
📍 New Westminster