As a Coordinator, Ticketing Communications, you will be part of a dynamic group supporting MLSE's Ticketing initiatives through communications channels, primarily email campaigns. Reporting to the Manager, Engagement & Secondary, you will assist in the development of campaigns for all MLSE brands (Maple Leafs, Raptors, Toronto FC, Argos, Marlies, Raptors 905 and LIVE) across a variety of functions, including Membership, Sales, Suites, Commercialization, and more.

In this part-time role (32 hours per week), you will work with internal stakeholders and external partners to contribute to Ticketing objectives. RESPONSIBILITIES
* Supporting the overall Ticket Sales & Service communications portfolio by contributing to the end-to-end email campaign process
* Assisting the team with project coordination as needed including project briefing, revision, approval, QA and deployment
* Liaising with agency partner and internal stakeholders to facilitate the development of campaigns
* Monitoring projects to ensure timeliness, accuracy, and adherence to best practice
* Tracking project status, providing regular updates and ensuring timely delivery
* Developing engaging copy based on audience and conveying messaging clearly and succinctly
* Providing creative direction for asset development to support captivating storytelling
* Managing large sets of data securely and with accuracy
* Conducting quality assurance to ensure campaigns are error-free in copy,



imagery, links, and data
* Supporting with other multi-channel campaigns as needed, including mobile app platform management and push notifications QUALIFICATIONS
* 1-2 years experience working in a digital communications or marketing capacity, either agency or in-house.
* Proficient in MS Excel and able to manipulate large sets of data using formulas
* Strong copywriting skills for digital platforms (email, blog, social media, app, ads, etc.)
* Meticulous attention to detail (grammar, typos, fact-checking) with the ability to produce error-free work
* Understanding of design principles for digital platforms and email marketing best practices
* Highly organized and able to manage multiple projects at a time in a fast-paced workplace
* Curiosity and growth mindset with a desire to elevate and optimize existing output
* Passionate about the sports and entertainment business with a desire to learn about the industry
* Post-secondary education in communications, sports business, media or related discipline
* Basic understanding of the NHL, NBA, MLS, and CFL landscapes in an asset
* Agency experience is an asset
* Knowledge of email marketing platforms (i.e. Salesforce, Conversions.) is an asset. Please note this is a part-time hourly position. Please apply by: Friday, October 16 at 11:59 pm.Job Posting Compensation Range/Rate:$25 / hour

📌 Coordinator, Ticketing Communications (Toronto)
🏢 Maple Leaf Sports & Entertainment
📍 Toronto