Responsibilities:
Answer incoming phone calls, emails, and client inquiries in a professional manner.
Schedule meetings and support management calendars.
Perform data entry and general administrative duties.
Dispatch requests to supervisors or field staff and monitor completion timelines.
Communicate with clients regarding service requests, updates, complaints, and resolutions.
Monitor key performance indicators such as response times, missed cleans, supply usage, and client satisfaction.
Qualification:Strong Microsoft Office skills (Word, Excel, Outlook).
Excellent verbal and written communication skills.
Robust multitasking and organizational abilities.
Professional customer service attitude.
Strong attention to details有意者请发简历到以下邮箱: 电话: Cindy微信:S2Customercare发布时间:今天发布