DELIVERY AND RECEIVING ASSOCIATE
(Full-Time)

JOB POSTING

BFM Foundation Canada is a national Christian organization with over 50 Mission Thrift Stores across the country. The net revenue from all Mission Thrift Stores is devoted to the Joint Ministry of BFM Foundation Canada and Bible League Canada (BLC). These funds are used to establish adult and children’s literacy programs, church planter training, and distribute Bibles in many places around the world. The stores are operated primarily by dedicated volunteers.

WHY WORK HERE

You have a passion for thrift. You are motivated, looking for a role with a purpose, and have a desire to make a difference in your local community. You want to serve through retail and recycling. You want to further your career in retail. You like to have fun at work.

PURPOSE OF THE POSITION

The Delivery and Receiving Associate position plays a vital role in the effective operation of Mission Thrift Store Cranbrook by overseeing the transportation of refuse and recycling to the transfer station daily, while also supporting the back processing workroom and operations to ensure that donations are effectively prepared for the sales floor. This role has primary responsibility for driving and coordinating the store truck to complete removal of all waste and recycling, donation pick-ups and deliveries, and secondary responsibility for assisting in key receiving functions.

This full-time position ensures that waste and recycling are safely and efficiently processed, transported, and received for disposal at the local transfer station. The position will also include scheduled pick-ups and deliveries as required in the local community. In collaboration with the coordinated efforts of staff and volunteers,



this person plays a key role in maximizing backroom flow efficiency from collection to removal of all non-useable products. The Delivery and Receiving Associate requires skills in safe vehicle operation, inventory control, warehouse organization, and separation of duties, as well as the promotion of health, safety, and cleanliness throughout the store. Working closely with the Warehouse Production Supervisor, this position helps ensure that incoming goods move efficiently from Receiving and Production to the sales floor. This role also requires an understanding of thrift store customers, and the ability to motivate and guide volunteers to support efficient production and deliver exceptional service.

The Delivery and Receiving Associate reports to and works in partnership with the Warehouse Production Supervisor and the Store Manager.

HOW YOU WILL CONTRIBUTE

- Operate the Mission Thrift Store truck to complete scheduled donation pick-ups and deliveries, as well as the daily collection and transportation of recycling and refuse to the local transfer station, all while ensuring safe driving practices, compliance with traffic regulations, and proper loading and securing of donations.
- Plan and coordinate efficient pick-up and delivery routes to transport furniture and large donations between donors/customers and the store.




- Represent Mission Thrift Store politely and professionally when interacting with donors/customers during pick-ups/deliveries and in the store, providing excellent customer service and supporting the store’s community relationships.
- Address and resolve donor/customer concerns promptly and courteously.
- Receive, assess, and process donations, ensuring that items are safely handled, evaluated for quality, and prepared for retail sale.
- Load, unload, and transport large or heavy items, using proper lifting techniques and equipment such as dollies, straps, and hand trucks.
- Support the safe and efficient movement of donations from Receiving to the sales floor, helping to ensure a consistent flow of merchandise for customers.
- Assist production and processing activities in the back workroom, including sorting, evaluating, and preparing donated goods for retail display.
- Maintain organized and efficient Receiving and Production areas, supporting inventory flow, cleanliness, and safety standards.
- Promote a secure and organized work environment, ensuring adherence to health and safety standards in all production, receiving, and transportation activities.
- Assist the Production Supervisor and Store Manager with operational priorities, contributing to productivity, customer service, and the overall mission of Mission Thrift Store.

QUALIFICATIONS

Education and Certifications

- Valid Class 5 British Columbia Driver License is required, with a clean record and the ability to meet Mission Thrift Store insurance requirements for operating company vehicles.
- High School Diploma or equivalent is required.

Experience

- Demonstrated experience driving delivery

📌 Delivery and Receiving Associate (Cranbrook)
🏢 The Shepherd's Guide Directory
📍 Cranbrook