Elevate your customer service skills with NQX as a Bilingual Canada Post Representative, working remotely from Moncton. Assist customers through phone and chat for enhanced service experiences.
In this full-time remote role, you will handle inquiries regarding delivery, rates, and services while showcasing your bilingual abilities. Your excellent communication skills will be pivotal in creating positive customer interactions, supported by a comprehensive training program. Adapt to changing customer needs efficiently and thrive in a fast-paced environment.
Key Responsibilities:
• Provide customer assistance via phone and chat support
• Manage multiple chats while ensuring high-quality responses




• Document customer interactions accurately on multiple tools
• Handle calls with professionalism and empathy
• Adapt support methods depending on business demands
Requirements:
• Bilingual in French and English for customer interactions
• Typing speed of 40+ words per minute with accuracy
• Available for full time shifts, including evenings and weekends
• Reside in New Brunswick near Moncton
• Excellent multitasking and communication skills
Support NQX customers by delivering exceptional service and enhancing their experience remotely.

📌 Bilingual Canada Post Representative Remote (Moncton)
🏢 NQX
📍 Moncton