- Takes drink orders, suggesting specialty drinks, non-alcoholic beverages, soft drinks, etc.and delivers them promptly and accurately to each guest
- Asks the required wing questions
- Responsible beverage service
- Suggests an appetizer and delivers it promptly (if ordered)
- Takes each guest’s order
- Suggests add-on sides, soups, and salads
- Knows Arooga’s menu thoroughly and accurately, answers any questions a guest might have about menu items and preparation options
- When delivering entrées to the table, giving each guest their specific order without “auctioning” the food at the table.
- Checks back with the guests within two (2) minutes to make sure everything is prepared to their satisfaction. At lunch – check back, check down
- Without being intrusive, observes when drinks need to be refilled or dishes need to be cleared
- Enters all food and drink items at the POS station, ensuring all items are entered accurately
- Presents the check and picks up the payment in a timely fashion. Makes correct change and/or completes the proper charge card procedure




- Pre-bus table by clearing all food items
- Resolves any guest complaints immediately unless a Manager is required to assist with a guest. Exercises judgment in the most appropriate way to satisfy the guest and recover flawlessly
- Advises the Manager immediately of any guest complaints and how the issue was resolved.
- Observes other stations and pitches in when needed
- Completes any other duties assigned by a Manager
- Weekend, evening and holiday work is required

Requirements

- Excellent interpersonal skills
- Good reading, writing, and verbal communication skills required
- Ability to exercise positive judgment when dealing with problem resolution
- Ability to anticipate guests’ needs
- Knowledge of and ability to use the POS station quickly and accurately
- Ablityto respond in emergency situations to avoid imminent dangers to self and others
- Be able to find or have a reliable source of transportation

📌 Aroogas Server (Manitoba)
🏢 Arooga's
📍 Manitoba