Become a vital member of the team at Tru Cooperative Bank in Vernon as a Member Advisor, where you will facilitate meaningful financial conversations and enhance member digital experiences. This full-time position revolves around delivering exceptional service and understanding each member’s unique financial needs. As a Member Advisor, you'll assist with online banking setup and foster long-term relationships through personalized guidance, ensuring members have access to the right financial resources.

Key Responsibilities
• Foster robust relationships by understanding member life stages
• Handle a variety of member transactions seamlessly
• Drive digital banking adoption in alignment with branch goals




• Participate in enhancing service levels and team objectives
• Maintain awareness of regulatory changes and best practices

Requirements:
• High School diploma or equivalent required
• Minimum of 2 years in customer service or retail
• Sales and cash handling experience is a plus
• Proven ability to relate well to members and build rapport
• Proficient in MS Office and relevant software Leverage your expertise in customer service and finance to enrich the member experience at Tru Cooperative Bank.

📌 Vernon Financial Member Advisor Role
🏢 Valley First
📍 Vernon