Elevate your career as a Lead Operations Manager with RBC in Toronto, Canada. This pivotal role focuses on overseeing specialized processes to enhance performance and customer service. At RBC, you will manage a department facing complex challenges in tax operations. With a solid emphasis on compliance, efficiency, and innovation, you will drive improvements while mentoring a team. Your expertise is vital for navigating regulatory risks and enhancing client relationships.

Key Responsibilities
• Lead and manage department performance to meet service standards
• Monitor industry regulations and oversee process controls
• Develop strong relationships with clients and stakeholders
• Provide ongoing training and coaching to team members
• Champion change initiatives across the organization

Requirements:
• 4-year degree or equivalent with 5+ years in finance
• Minimum 5 years in securities or banking operations
• Canadian Securities license (recommended)
• Proven leadership experience managing teams Lead and innovate in tax operations while driving results at RBC in Toronto.

📌 Lead Operations Manager at RBC (Toronto)
🏢 RBC
📍 Toronto