Embrace a leadership role at Lee Valley's pop-up store in Sherwood Park, AB. This Store Lead position focuses on supporting staff, ensuring smooth operations, and delivering exceptional customer service. As a Store Lead, you'll report to the Director of Retail Operations and play a vital role in maintaining the company's standards. With 4-6 years of experience in customer service, you will supervise staff, delegate tasks, and assist with training while meeting labor and performance goals.

Key Responsibilities
• Assign and monitor staff objectives and tasks
• Collaborate with the Store Manager on staffing needs
• Guide staff in problem solving and decision-making
• Meet assigned performance and labor targets
• Handle store opening and closing duties

Requirements:
• Post-secondary diploma in Business Administration preferred
• 4-6 years of experience in a customer-facing role
• Solid leadership and communication skills
• Ability to manage multiple tasks effectively
• Proficient in data entry and reporting Lead the team at Lee Valley in Sherwood Park, enhancing customer experience and operational efficiency.

📌 Store Lead for Lee Valley Sherwood Park (Canada)
🏢 Lee Valley Tools
📍 Canada