Application Deadline: 10/23/2026 Address: 100 King Street West Job Family Group: Human Resources Mandate: In this position, you will act as a trusted change partner for the COE leadership team and work with the Head - People Initiatives Partners, Director – Solutions & Performance and across People & Culture to facilitate horizontal and integrated development, prioritization and execution of COE programs ensuring optimal manager and employee experience.

Accountabilities

- Acts as the change management lead & expert on assigned COE program design & implementation with the focus on ensuring optimal manager and employee experience.
- Leads the design, development & implementation of complex COE program change management plans; e.g. introduction of a current program, initiative, system; complex regulatory change with large jurisdictional impact, new technology functionality to enable a process/experience change
- Provides change management expertise, in collaboration with COE partners, in the design, development, management and implementation of assigned HR solutions from business case development through to execution.
- Understands the people, process, technology implications that must be considered in the implementation of the change plan
- Applies PP& C Change Management framework to plan, organize and execute change management for COE cyclical & non-cyclical programs




- Builds & executes communications plans to drive awareness & understanding with key audiences
- Works with LOB People Initiatives Partners to identify LOB specific change nuances and builds plans to address through communications & training
- Monitors & tracks adoption of the change to provide feedback to the COE on any adjustments to program implementation and/or continuous improvement
- Collaborates with team of LOB People Initiatives Partners to take a horizontal view of the impact of all PeCu changes on manager & employee experience.
- Works as part of a "deal team" with COE program owner and operations partners to ensure effective process design & sustainment plans are in place.

Interactions

- All People Process & Change teams
- HR COEs
- Chief Data and Analytics Officer team
- HR Operations
- HR PMO (If required)
- HRBPs/CHROs
- Corporate Communications

Qualifications

- Post secondary education
- 10 years+ broad HR experience with deep line of business/function understanding
- Understanding of regulatory requirements and laws that impact initiative implementation
- Effective team leadership and people management skills
- Strong influencing and relationship management skills
- Significant knowledge and understanding of the

📌 Centre of Excellence (Toronto)
🏢 BMO
📍 Toronto