Explore innovative AI solutions as a Senior Software Engineer at Cresta, focusing on backend system integrations. Collaborate to create world-class customer experiences through technology. Cresta is on the lookout for a Senior Software Engineer to work on its Core Platform, supporting critical backend integrations for enterprise clients. This role combines backend development expertise with cutting-edge customer service solutions. You’ll focus on solving integration challenges and enhancing system performance while collaborating with various teams to optimize operational efficiencies. Key Responsibilities:

- Build and maintain backend services crucial for integrations
- Manage API design and architecture for real-time interaction




- Lead agent assist development for platforms like chat and email
- Align with teams to meet customer integration needs
- Amplify engineering quality and performance standards

Requirements:

- Bachelor’s in Computer Science or equivalent
- 5+ years of backend engineering experience
- Proficient in REST and gRPC API design
- Experience with authentication systems is advantageous
- Familiarity with container orchestration frameworks

Use your backend engineering expertise to drive AI innovation at Cresta, shaping the future of customer engagement. #J-18808-Ljbffr

📌 Cresta Senior Software Engineer, Backend Focus (Toronto)
🏢 Cresta
📍 Toronto