Partner with Customer Success to monitor health scorecards, identify customer needs, and guide deal closure

Solution Zip’s platform to address current customer pain points and future product needs

Help build team culture and contribute best practices to the sales organization

Negotiate renewal contracts and develop win-win strategies that maximize contract value

Provide management with accurate renewal-status updates and escape issues when needed

Manage current customers on multi-year contracts to ensure value realization

Become an expert in the Zip platform and procurement market

Use sales intelligence and engagement tools to prospect, manage deal cycles, and bring on new customers

Help shape sales processes in an early-stage, hyper-growth company

Experience selling to procurement, finance, or legal

- Experience driving customer retention and adoption of a SaaS product for enterprise accounts
- Customer management skills, including sales, account management, and customer service
- Experience using Salesforce, Clari,



ZoomInfo, LinkedIn Sales Navigator, and Outreach
- Willingness to go the extra mile to support customers, the company, the team, and personal success
- Willing and able to come into the downtown Toronto office 3 days per week
- No current or future sponsorship requirement to work in Canada

Demonstrates expertise in SaaS sales, particularly in the procurement market, while effectively managing customer relationships and driving retention. Proficient in utilizing sales intelligence tools to enhance deal cycles and contribute to a cooperative team culture.

SaaS Sales Experience

Customer Management Skills

Salesforce Proficiency

ATS Optimization Keywords

SaaS Sales

Customer Retention

Account Management

Contract Negotiation

Sales Process Development

Legal

Customer Success

Salesforce

LinkedIn Sales Navigator

Outreach

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📌 Account Manager, Commercial Markets (Toronto)
🏢 Zip
📍 Toronto