Lead consumer experiences at Bath & Body Works as a Brand Experience Key Holder, using product knowledge and selling behaviors daily. Support store execution while helping associates and consumers feel valuable. This retail leadership position supports the sales plan through operational tasks and delegated leadership responsibilities. You will model consumer-focused selling, provide feedback, set shift direction, and build genuine connections through personalized recommendations. The work includes opening and closing routines, shipment receipt, and visual execution.

Key Responsibilities:

Act as leader on duty when scheduled

Set daily direction and goals for associates

Coach performance and recommend improvements to leadership





Demonstrate product knowledge and personalized selling behaviors

Execute opening, closing, shipment, and visual routines

Requirements:

Consumer-first retail experience and selling culture focus

Demonstrated sales, consumer experience, and operational results

Effective communication, adaptability, and openness to feedback

Ability to coach and de-escalate situations effectively

High school diploma, GED, or relevant work experience

Bring consumer-focused leadership, product knowledge, coaching, and operational execution to Bath & Body Works as a Key Holder.

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📌 Retail Store Key Holder (Ottawa)
🏢 Bath and Body Works
📍 Ottawa