Automotive service communication and customer care define this Service Advisor opportunity with Canadian Tire in a Service Centre environment. The Service Advisor manages customer needs and expectations for vehicle maintenance and repairs. You will communicate with customers and Service Centre employees while using automotive mechanic knowledge, strong interpersonal skills, and computer skills. The work includes appointments, estimates, and repair coordination.

Key Responsibilities:

Greet, assist, and thank customers by phone and in person

Identify vehicle repair and maintenance concerns through active listening

Prepare work orders and review estimated costs

Schedule service appointments for customers

Coordinate communication between customers and Service Centre employees

Requirements:

Knowledge of automotive mechanic principles

Strong communication and interpersonal skills

Robust computer skills

Valid driver’s licence for the employment province

Ability to work days, evenings, weekends, and holidays

Use automotive knowledge, customer communication, and service coordination skills as a Canadian Tire Automotive Service Advisor.

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📌 Customer Service Representative / Automotive Service Advisor (Ottawa)
🏢 Canadian-Tire-Corporation,-Ltd.-1
📍 Ottawa