Our international network extends to 28 countries, with headquarters in the United Kingdom and includes 14 manufacturing facilities, 24 distribution centers and 33 sales & service centers.

At the center of everything is our purpose, to responsibly provide the products and services our customers need to succeed. Many companies claim to be changing the world; But we do make a powerful difference to our customers. Essentra is seeking a self-motivated and driven Inside Sales Representative to join our team in our Burlington, Ontario office. The Inside Sales Rep (ISR) will work closely with the General Manager and sales manager regarding day-to-day development and execution of the inside sales strategy at Essentra Components to drive revenue and sales growth. The ISR will act as the liaison between the company and the customer, responsible for creating long-term, trusting relationships, develop existing business and actively seek current sales opportunities. The Inside Sales Representative will utilize customer, product, and industry specific knowledge to engage and grow the customer base. This is a hybrid role that requires working onsite 3 days per week. Develop new business with existing customers and/or qualify new opportunities. Coordinate with the Manager to manage large projects and multi-step opportunities through CRM/Pipeline Report

Collaborate with purchasing departments, managers,



and other staff to confirm that orders are processed with accuracy and efficiency and that products are distributed properly.

Periodically prepare and reports results, status of accounts, and leads to manager.

Applies knowledge of the field and product features to match products to the needs of clients.

Ensure orders, samples are entered and shipped accurately and on-time

Maintain customer database by entering new accounts, maintaining existing accounts and consistently adding relevant notes

Acquire and maintain product knowledge and market trends

At least 2 years of work experience in a similar role such as customer service or sales.

Experience with industrial products is strongly preferred.

An outgoing demeanor and not fearful of calling on customers or reaching out to new contacts.

Willingness to work onsite 3 days a week.

Proficient in the use of Microsoft Office Applications (Word, Excel, PowerPoint, Outlook, Teams)

Basic math and order entry skillsMust be motivated, persuasive, and dedicated

Must be patient, empathetic, and able to put oneself in the customers' shoes.

Impeccable personal integrity and ethics.

The ability to handle challenging customer interactions in a professional and diplomatic manner.

Able to identify and assess customers' needs to exceed their expectations.

We offer a competitive pay rate, bonus incentive, and generous benefits and paid time off.

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📌 Inside Sales Representative/Showroom Sales (Toronto)
🏢 Essentra
📍 Toronto