Represent Prada luxury brands through clienteling, product knowledge, and exceptional in-store service in an international retail setting. Build memorable experiences around each client’s needs. As a Client Advisor with Prada Group, you convey brand philosophy and values while guiding clients through the world of PRADA, Miu Miu, Versace, Church’s, Car Shoe, and Luna Rossa. You maximize individual and team sales by developing relationships, supporting loyalty, and identifying opportunities. The position requires curiosity about luxury, fashion, art, and design, plus passion for selling and stores.

Key Responsibilities:

Welcome clients and deliver excellence throughout the client journey ceremony

Capture customer data in the company CRM





Promote omnichannel engagement and personalized client relationships

Cross sell across departments and maximize sales opportunities

Maintain shop floor, visual displays, security, and stock procedures

Requirements:

Experience building long-lasting client relationships

Excellent communication and interpersonal skills

Product category passion and knowledge

Ability to work independently and within a team

English required; additional languages are advantageous

Bring luxury product knowledge, clienteling, and sales focus to Prada Group’s memorable client experiences and brand relationships.

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📌 International Customer Experience Specialist (Toronto)
🏢 Prada
📍 Toronto