Operations Manager

As an Operations Manager, you'll be responsible for a portfolio of client sites throughout Greater Toronto Area. You'll lead our frontline teams, build strong relationships with clients, and make sure every site consistently delivers the level of service Alpine is known for.

This is a field-based leadership role where no two days look the same. One day you may be meeting with a client, the next you’re coaching an employee, completing site inspections, resolving an operational issue, or helping onboard a new team member. Our business operates around the clock, so flexibility is important. You'll regularly support day and night shift teams, complete occasional evening and weekend site visits, and travel throughout your assigned region.

Lead the day-to-day operations of multiple client sites

Provide ongoing coaching, performance feedback, and recognition to help your teams succeed

Conduct regular quality inspections and site audits to ensure Alpine's standards are consistently met

Use systems such as Dayforce, OrangeQC, and other company technology to manage payroll, inspections, reporting, and daily operations

Report facility maintenance concerns and follow through to ensure repairs are completed

Manage supply inventory and equipment while ensuring sites remain within budget





Ensure compliance with company policies, health and safety requirements, incident reporting protocols, and applicable legislation and collective agreements.

Maintain high standards of quality, safety, and compliance across assigned sites

Provide regular field leadership through site visits, inspections, and team engagement

Effectively manage people, resources, and budgets to achieve operational goals

3+ years of experience leading and developing teams in a multi-site operational workplace

2+ years of experience in commercial cleaning, facilities services, hospitality, or a similar service-focused industry

A passion for coaching others and creating an engaged, accountable, and high-performing team culture

Strong customer service and relationship-building skills with the ability to resolve issues professionally and proactively

Confidence using technology such as Dayforce, OrangeQC, and Microsoft Office to manage operations efficiently

A valid driver's licence, clean driving abstract, and the flexibility to travel throughout your assigned territory

Alpine is one of Canada's leading facility services providers, delivering cleaning, maintenance, and support services across a variety of industries.

📌 Area Manager, Operations Support (Toronto)
🏢 Alpine Building Maintenance
📍 Toronto