Innovation Implementation Specialist (Toronto)

Innovation Implementation Specialist (Toronto)

25 Oct
|
Prophix
|
Toronto

25 Oct

Prophix

Toronto

See what you can do with Prophix Prophix helps finance teams work with greater flexibility and confidence through Prophix One™, our Financial Performance Platform. We bring planning, reporting, and automation together so people can focus on higher-value work instead of repetitive tasks. As we introduce more AI-enabled capabilities, you will be part of a human-centered innovation journey where intelligent tools support better outcomes while people lead the decisions that matter.

We're headquartered in the Greater Toronto Area, with teams and offices across North America, Europe, and Australia.

As an Implementation Consultant, you own the delivery of Prophix One™ for a portfolio of small-to-medium clients — from kickoff through go-live and into the first weeks of live use. You run the project, design the solution, configure the platform, and train the client’s team, working largely independently while drawing on Solution Engineering, Support, and your Services peers when a project needs it.

This is a client-facing, outcomes-owning role: you’re measured on whether customers get to value on time, whether the delivered solution actually meets their needs, and whether the project runs clean from kickoff to close. Reporting to the Manager, Services, you’ll build the kind of project management, customer management, and consulting experience that compounds quickly, and you’ll do it in front of CFOs, VPs, and finance teams who expect maturity and confidence from day one. The ideal candidate brings a robust balance of technical background and business acumen, and is just as comfortable running a session on-site as presenting over a video call.

Lead the Implementation, End to End

Own delivery of small-to-medium Prophix One™ implementations from kickoff to go-live, acting as the client’s primary point of contact throughout

Lead project management, solution design, and configuration work across several concurrent client engagements

Build and maintain project plans and status reporting (e.g., com), keeping every active project on track and flagging risk before it becomes a problem

Translate client requirements into working Prophix One™ configurations, financial models, and reports





Deliver hands-on product training so client teams are confident running the platform after go-live

Partner with Solution Engineering and Support to troubleshoot and resolve technical issues that come up mid-project

Own the Customer Relationship

Build trust with client stakeholders, understand their business goals, and connect those goals back to the implementation approach

Spot scope, timeline, or risk issues early and get ahead of them before they affect the customer experience

Identify opportunities for additional phases or services within existing accounts and flag them to the team

Contribute Beyond Your Active Projects

Use open capacity between engagements productively: internal builds, documentation, process improvement, or supporting teammates

Bring a curious, AI-forward mindset, using Prophix’s approved AI tools to work faster on research, drafting, and data review

Bachelor's degree in Accounting, Finance, Engineering, or a related technical discipline from an accredited college or university.

Four (4) years of progressively responsible professional experience in a relevant field.

Strong organizational and project management skills, with the ability to manage multiple priorities and projects simultaneously

Solid understanding of financial principles, concepts, and terminology

Proficiency in Microsoft Office Suite, with advanced knowledge of Microsoft Excel preferred

Ability to travel within the United States, Canada, and internationally as required, and maintain a valid passport

Comfortable leveraging AI tools responsibly to support activities such as research, content development, data analysis, and process optimization

Proven ability to work effectively in a project-based environment and interact confidently with senior leaders, including CFOs, Vice Presidents, and finance professionals





Hands‑on experience with a project management tool such as Monday.Formal project management training or certification (e.g., Prior consulting, professional services, or client‑facing delivery experience in a software environment

First 30 Days: Establish a strong foundation by developing a thorough understanding of the business, key stakeholders, tools, and processes.

First 6 Months: Deliver measurable business value through innovative ideas, continuous improvements, and impactful contributions to team and organizational objectives.

Prophix builds technology that helps organizations plan, forecast, and make better decisions through Prophix One™, our Financial Performance Platform. You’ll work with colleagues and customers across multiple regions, contribute to a platform used by thousands of organizations, and help advance our AI-enabled capabilities that support smarter, more human-centered work. You’ll also have opportunities to grow your skills, learn modern tools, and collaborate with leaders who value continuous improvement.

Comprehensive health, dental, vision, and mental‑health coverage

Retirement savings with employer contributions

Parental leave top‑up

Generous paid time off including vacation and sick time

Social events, team activities, and opportunities to build community

Opportunities to participate in Environmental, Social, and Governance (ESG) initiatives

The total target compensation for this role is $81,000 CAD to $92,000 CAD, in accordance with applicable pay transparency laws in Canada and the United States. Actual compensation will be determined based on factors such as skills, experience, location, and internal equity.

If this feels like the right environment for you, we’d love to meet you and help you build your career as a Phixer!

If you need accommodation at any stage, we’ll work with you. As part of our commitment to Responsible AI, we use a small number of AI-supported tools to help with tasks like resume review, shortlisting, or creating interview summaries. AI is never used as the sole basis for hiring decisions, and your personal data is never used to train AI models.

📌 Innovation Implementation Specialist (Toronto)
🏢 Prophix
📍 Toronto

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