The RBC Dominion Securities Management team located in Etobicoke is looking for a Branch Operations Assistant to join their team! You will provide superior service along with administrative and operational support to clients and employees. The RBC Dominion Securities Management team located in Etobicoke is looking for a Branch Operations Assistant to join their team! You will provide superior service along with administrative and operational support to clients and employees.

Help manage incoming communications from clients, Advisors and other internal and external partners.

Provide attentive and accurate service to clients and respond to their needs

Complete administrative tasks to help the Management team: manage office stationery orders, boardroom scheduling, and provide support to the Branch Operations Manager when needed.

Complete administrative and operational tasks to support Advisor teams: process incoming and outgoing funds, process account opening and maintenance documentation, etc.

Exceptional written and verbal communication skills in English

Strong Microsoft Office skills

Canadian Investment Regulatory Exam (CIRE), CSC or CPH

Knowledge of RBC Dominion Securities’ systems and procedures, an asset

Experience in the securities industry is an asset

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

Leaders who support your development through coaching and managing opportunities





A world-class training program in financial services

Customer Interactions, Customer Service, Customer Service Administration, Customer Support Operations, Followership, Interpersonal Relationships, Office Tools, Problem Management, Self-Service and Virtual Call Centers, Teamwork

Full time

Posted Date:

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay rage for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and prospect for all.

Join our Talent Community

Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com

Applying to this posting allows you to express your interest in this current career opportunity at RBC.

📌 Branch Administrator / Admin Assistant / Customer Service (Toronto)
🏢 RBC Dominion Securities
📍 Toronto