At illumin, we are transforming the advertising landscape. It empowers marketers to connect with their audiences in powerful ways through real-time data and easy-to-use visual tools. By seamlessly combining media planning and buying in an intuitive interface, marketers can take complete control of their campaigns, meeting customers wherever they are in the buying journey and maximizing the impact of their ad spend through personalized insights for smarter decision-making.

By harnessing the power of data, advancing our AI capabilities, and deeply investing in our people, we are preparing for a future that will redefine what’s possible in journey advertising.

Joining us now is a chance to be part of our transformation.

Reporting to the COO, we are hiring a Manager, Revenue Operations to drive operational excellence across our revenue organization. You will be the strategic partner behind our sales performance, responsible for ensuring that processes, systems, reporting, forecasting, and planning activities enable sustainable growth. You will work closely with Sales leadership, Finance, Marketing, Customer Success, and Technology teams to create structure, visibility, and scalability across the revenue engine.

This is a hybrid opportunity, working three days per week in office in our downtown Toronto office. Our headquarters are located within minutes of St. You will work directly with the COO and Sales leadership to improve the systems, processes, and insights that drive revenue performance across the organization. Your recommendations will influence decisions around forecasting, territory planning, compensation, reporting, and operational strategy, giving you visibility into the business beyond a traditional Revenue Operations role.

This role sits at the intersection of Sales, Finance, Marketing, Customer Success, and Technology, providing broad exposure to how a growing AdTech business operates. Whether your long-term path is senior Revenue Operations leadership, Business Operations, or broader operational leadership, this role offers the opportunity to expand your scope, strengthen your commercial acumen, and make a measurable impact across the organization.

Partner with leadership to improve revenue performance.

You will work closely with the COO and Sales leaders to understand business objectives, identify operational challenges, and recommend improvements that support growth. By analyzing performance data, forecasting trends, and monitoring key metrics,



you will help ensure leaders have the insights needed to make informed decisions.

You will evaluate existing processes across the revenue lifecycle, identify opportunities to improve efficiency and adoption, and help create the frameworks that support a growing organization. Working cross-functionally with Sales, Marketing, Customer Success, Finance, and Technology teams, you will translate business needs into practical, scalable operational solutions.

You will serve as the business owner for Salesforce and related revenue technologies, ensuring they effectively support sales processes and decision-making. While you will not be responsible for building every workflow or automation yourself, you will define requirements, recommend process improvements, and partner with technical resources to implement solutions that improve visibility, consistency, and operational effectiveness.

Drive execution while continuously improving how the business operates.

This is a hands-on role where you will balance day-to-day operational responsibilities with longer-term improvement initiatives. You will proactively identify gaps, investigate challenges, introduce best practices, and help build a culture of accountability, data-driven decision-making, and continuous improvement across the revenue organization.

You have experience in Revenue Operations, Sales Operations, Business Operations, or a similar function within a SaaS, AdTech, MarTech, technology, or data-driven environment. You understand the systems, processes, metrics, and reporting that support revenue growth and can confidently partner with sales leaders to improve performance and drive results.

You naturally look for trends, inefficiencies, risks, and opportunities, bringing forward ideas and recommendations that improve how the business operates. You have strong experience working with Salesforce and understand how CRM systems support forecasting, pipeline management, reporting, territory planning, and sales execution. You can translate business needs into scalable processes and workflows, defining requirements and partnering with technical resources to implement solutions that improve efficiency and adoption.





The analytical and commercial acumen.

You are comfortable working with data and know how to turn information into actionable insights. You can connect operational metrics to business outcomes, helping leaders make informed decisions around performance, productivity, and growth.

You enjoy building, improving, and creating structure as a business grows.

The base salary range for this role is $130,000 - $150,000 plus bonus.

We value open conversations about compensation and are happy to discuss our approach at any stage of the hiring process.

We are undergoing a transformative shift. Whether accessing new technology, restructuring workflows, or expanding your team, you will have full support if you can make the business case.

To support a healthy work-life balance, we offer a flexible work environment, and for those working in a hybrid role, a meal credit for your in-office days and a free massage with an RMT in-house every eight weeks. That is in addition to our comprehensive benefits, which include life, AD&D;, long-term disability insurance, and coverage for prescriptions, dental, vision, mental health, and professional health services. You will also have access to a workplace advisor, the Vitality Wellness app, and a $300 annual healthcare spending account.

A virtual interview with a Talent Advisor will discuss your interest in the role and background. The conversation will be recorded using BrightHire, an AI-powered video interview tool. An in-person interview with the COO focused on your experience supporting revenue organizations, improving processes, leveraging data to drive decision-making, and partnering with business leaders to improve performance. A final interview with the COO and a Sales leader focused on your approach to Revenue Operations, forecasting, reporting, process improvement, Salesforce, and cross-functional partnership. The discussion will explore how you identify opportunities, solve operational challenges, and support business growth through data, systems, and process optimization.

illumin is firmly committed to diversity within its community and welcomes applications from racialized persons/persons of colour, Indigenous People of North America and the world, persons with disabilities, 2SLGBTQIA+ persons, and those who may contribute to the further diversification of ideas.

If you require accommodations at any stage of the interview process, please email us at View email address on apply.j-vers.com.

📌 Operations Shift Lead (Toronto)
🏢 Lighthouse Hiring Innovations
📍 Toronto