Our client is a specialized manufacturer delivering highly engineered solutions to customers across regulated and technically complex industries. With a strong reputation for quality and innovation, the organization is focused on expanding its North American footprint and is seeking an Account Manager to support and grow key customer relationships. This role is ideal for a highly organized, relationship-oriented professional who excels at managing ongoing client needs while identifying opportunities for expansion within existing accounts.

Serve as the primary point of contact for assigned customer accounts

Manage day-to-day communication, requests, and ongoing account activity

Coordinate order execution, timelines, and customer updates

Identify and develop expansion opportunities within existing accounts

Support proposal development, bid coordination, and formal procurement processes (e.g., Collaborate cross-functionally with technical, operations, and commercial teams to deliver on customer needs

Track and follow up on leads, opportunities, and account activity

Maintain accurate records, pipeline tracking, and reporting

Ensure a smooth flow of information between customers and internal teams





Represent the organization at industry events and support business development initiatives

Focus on execution, coordination, and growth within existing accounts

Multi-stakeholder environment with both technical and commercial touchpoints

Structured processes for tracking, reporting, and chance management

Moderate travel required (approximately 25%)

Account retention and customer satisfaction

Timeliness and quality of proposal and bid support

Growth within existing accounts

Experience in account management, inside sales, or customer-facing roles within a B2B environment

Strong organizational and coordination skills with the ability to manage multiple priorities

Comfortable working cross-functionally with technical and operational teams

Experience in regulated, industrial, manufacturing, or complex environments is preferred

AI may be used to support certain administrative aspects of our recruitment process. The posted salary range reflects expected compensation for this role in accordance with Ontario pay transparency requirements.

📌 Account Management Director (Toronto)
🏢 Recruiting In Motion - Eastern Ontario
📍 Toronto