25 Oct
|
Dilawri Group of Companies
|
Langley
25 Oct
Dilawri Group of Companies
Langley
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Mercedes-Benz Langley is currently looking to fill aposition of aService Receptionist.
The primaryfunction of the Service Receptionist is to administer to incoming walk intraffic & answering & properly directing inbound dealership callsthrough to the parts and service department.
- Greetcustomers upon their arrival at dealership.
- Answerall incoming calls promptly, and direct call to appropriateindividual.
- Handlegeneral inquiries from callers.
- Communicatewith all callers in a friendly,
efficient and qualified manner andattempt to minimize the amount of time they are placed on hold.
- Refermessages to correct party in a timely manner.
- Informtelephone company maintenance department of any switchboardmalfunctions.
- Collectpayment from customers and issue receipts for goods and services.
- Prepareinvoices and record amounts received.
- Provide cashrefunds or issue credit memoranda to customers for returned goods, asauthorized by manager.
- Record/balancetotals shown on cash register tapes or computer records; ensure invoiceamounts and
📌 Service Receptionist (Langley)
🏢 Dilawri Group of Companies
📍 Langley