Tata Consultancy Services seeks a Senior Support Engineer specializing in observability. Drive system resilience using Terraform and advanced monitoring tools in your role.As a Senior Support Engineer, you'll be pivotal in implementing robust observability solutions. Your hands-on experience will help drive system improvements, leveraging tools like Dynatrace and Splunk to achieve operational excellence. Additionally, you'll handle incident responses and troubleshoot complex production issues efficiently.Key Responsibilities:
• Design observability solutions with Terraform and monitoring tools
• Drive system visibility using Dynatrace, ELK, and Pager Duty
• Troubleshoot complex incidents in production environments
• Manage AKS infrastructure for scalability and reliability
• Lead postmortem sessions and incident managementRequirements:
• 8 years of experience in Dev Ops, SRE, or observability
• Expertise in monitoring tools and observability frameworks
• Proficient in handling Azure Kubernetes and Terraform
• Knowledge of SLISLO frameworks for operational reliability
• Familiarity with chaos engineering methodologies

📌 Senior support engineer in observability (Toronto)
🏢 TATA Consultancy Services
📍 Toronto