Bilingual Retail Finance Customer Care Coordinator

Contractor Staff

3 days ago Requisition ID: 1138

Yamaha Motor Finance Canada is the established captive finance division of Yamaha Motor Canada, and a subsidiary of Yamaha Motor Finance Corporation U.S.A, which is focused on providing financial solutions to Yamaha dealers and customers through its Retail and Wholesale finance programs.

Yamaha Motor Canada Ltd (“YMCA”) is a subsidiary of YMC, responsible for distributing Yamaha Motor product to Canadian dealers and consumers. YMCA’s Vision is to “Create Lifelong Memories by Connecting People through Unique Canadian Outdoor Experiences”. YMCA executes its day-to-day activities in reference to its defined values, “Be Inclusive”, “Think Customer”, “Own it”, “Innovate Now”, “Trust & Integrity”, “Be Agile”, and “Drive results”.

Yamaha Motor Corporation (“YMC”)



is a publicly listed Japanese Corporation in the business of manufacturing and distributing recreational product to dealers and customers around the world. YMC is a Kando creating company; “offering more excitement and a more fulfilling life for people”.

Position Information

- Department: YMFCA
- Location: 480 Gordon Baker Road
- Hybrid

- Status: 1 Year Contract
- Reports to: Team Lead, Customer Experience

Summary of Responsibilities

Handle Inbound/Outbound Yamaha Financial Service customer’s calls on a daily basis. Provide customer assistance in a friendly and skilled manner. Be a brand ambassador representing Yamaha Financial Services in the best possible light. Available for all rotating shifts (Monday through Saturday). Handle Inbound/Outbound early-stage collection calls.

Key Duties & Responsibilities

- Handle Inbound/Outbound call/email/ text messages with a customer centric mindset. Handle customer requests and record all

📌 Bilingual Retail Finance Customer Care Coordinator (Toronto)
🏢 YAMAHA MOTOR CANADA
📍 Toronto