Salary Range: $45,000.00 To $50,000.00 Annually

About Bloomstar

At Bloomstar , we don’t just deliver flowers—we deliver joy, beauty, and quality to every corner of Canada.

Founded in 2001 and proudly Canadian at heart , Bloomstar has grown into the country’s largest importer and distributor of fresh-cut flowers. Since joining the prestigious Elite Flower Group in 2016, we’ve expanded our reach and deepened our expertise in floral logistics, ensuring every bloom arrives fresh and flawless through our industry-leading cold chain network.

With a team of over 500 passionate professionals across four provinces , we’re more than a business—we’re a community. Our culture is rooted in positivity, collaboration, and growth. Whether in the greenhouse, warehouse, or office, we empower our people to contribute meaningfully, take ownership of their work, and help shape the future of our business.

At Bloomstar, we believe in cultivating opportunity from within —and in the power of our people to drive our success. That’s what sets us apart.

About the Job

We are seeking a customer-focused and organized Sales Representative to support customer service and sales activities across the business. Reporting directly to the Senior Business Development Manager, this role plays an important part in managing customer orders, responding to customer inquiries, supporting sales initiatives, and ensuring a positive customer experience.

The Sales Representative serves as a primary point of contact for customer inquiries,



ensuring requests are handled efficiently, professionally, and accurately. Working closely with the Customer Service Leader, as well as internal departments and external customers, this role supports order management, issue resolution, sales programs, and customer-facing processes. The ideal candidate is service-driven, highly organized, and thrives in a fast-paced workplace where strong communication, attention to detail, and problem-solving skills are essential.

Responsibilities

Customer Service & Order Management

- Serve as a primary point of contact for routine store and customer inquiries.
- Respond to customer and store inquiries in a professional, courteous, and timely manner.
- Support service levels provided to Loblaw stores in Ontario and Quebec, as well as other customer accounts as assigned.
- Manage customer orders from placement through shipment, ensuring accuracy and timely follow-up.
- Assist customers with product availability, order status requests, product information, and general inquiries.
- Follow up on customer requests and issues to ensure satisfactory resolution.
- Escalate complex or recurring issues to the Sales & Customer Service Leader as appropriate.
- Enter, maintain, and update customer information and order details within company systems.
- Work collaboratively with the sales team to support customer acquisition, retention, and sales-related activities through the preparation and maintenance of customer and

📌 Sales Representative (Mississauga)
🏢 Bloomstar
📍 Mississauga