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Manager, Customer Energy Management (Residential, Small Commercial & Programs)

Location: Toronto, ON, CA

Expected Salary Range : $ - $ Annually

Target Variable Performance Pay: 15%

The salary range shown above reflects the expected compensation for this position. The final salary offered will be determined based on a holistic assessment of the candidate’s experience, education, training, and alignment with the role’s requirements. For positions covered by a collective agreement, placement within the range will follow the applicable step or classification.

Reporting to the Senior Manager, Energy Products and Planning, the Manager, Customer Energy Management leads the delivery of electrification, climate action,



and energy efficiency programs for residential and small commercial customers. In this role, you will develop customer engagement strategies, build strategic partnerships, and advance creative solutions that support Toronto Hydro's climate and energy objectives. Working across the organization and with external stakeholders, you will help drive the energy transition by delivering exceptional customer experiences, removing barriers to electrification, and ensuring successful program outcomes.

T his posting is for an existing vacancy.

KEY RESPONSIBILITIES:

- Lead the delivery of customer experience and

📌 Manager, Customer Energy Management (Toronto)
🏢 Toronto Hydro
📍 Toronto