Description

The Seminars, Designations & Corporate Training in Continuing Education is currently seeking a Full-time Limited Term Associate Program Manager for approximately 12 months.

The Associate Program Manager, Corporate Training (CT) and International Professional Programs (IPP) reports to the Manager, Corporate Training, Continuing Education, and works closely with the Director of Corporate Training and International Qualified Programs, Program Managers, Marketing & Communications, Operations, Learning Experience & Design, Student Services, instructors, and external stakeholders in a cross-functional and collaborative environment.

The Associate Program Manager supports a diverse portfolio of educational programs, partnerships, projects, and strategic initiatives that vary throughout the year in scope, complexity, and priorities. The role requires the ability to manage multiple activities simultaneously, coordinate work across functional teams, build productive stakeholder relationships, analyze information from multiple sources, and respond to evolving operational and business needs.

The individual works independently on assigned programs, projects, and initiatives while exercising sound judgment and operating within established policies, procedures, and strategic directions. The position requires strong organizational, analytical, communication, and relationship-management skills, as well as the ability to balance competing priorities and deadlines. The individual analyzes program, project, and stakeholder information, identifies risks, gaps, and opportunities, and provides recommendations that support operational effectiveness, portfolio improvements, and informed decision-making.





Summary of Key Responsibilities (job functions include but are not limited to):

Educational Program Administration

- Support and coordinate a portfolio of alternative credential programs and oversee the day-to-day administration activities of programs including diplomas, certificates, micro-credentials, workshops, partnerships, and other Continuing Education initiatives.
- Execute operational plans by preparing annual program plans, creating course schedules, coordinating instructor management activities, and implementing operational adjustments as required.
- Implement Continuing Education quality assurance processes across assigned programs; collect feedback, consolidate and analyze evaluation data, identify trends and opportunities for improvement, and support consistency of learner experience.
- Provide student experience support by monitoring the learner journey from registration through program completion, identifying barriers to learner success, recommending solutions, and supporting initiatives aimed at improving student satisfaction and engagement.
- Leverage data from Continuing Education dashboards and reporting tools to analyze enrolment trends, investigate issues, and advise management on program performance, risks, gaps, and opportunities.
- Perform ongoing program review to understand how courses align with learning outcomes, competency requirements, industry needs, and program objectives,



and recommend opportunities for program enhancement, renewal, and continuous improvement.
- Support the development, renewal, enhancement, and implementation of courses and programs by working with instructors, subject matter experts, professional associations, Learning Experience & Design team, and other stakeholders; conduct research, gather input from shareholders, and provide recommendations to support program planning and decision-making.
- Support budget administration activities, including enrolment tracking, forecasting, expenditure monitoring, and financial reporting for assigned programs and initiatives; analyze performance data and identify potential risks, trends, and improvement opportunities.
- Work directly with instructors, students, internal University partners, vendors, community partners, and other stakeholders to support program delivery and administration activities, resolve issues, and recommend solutions to support operational effectiveness and learner success.
- Coordinate instructor recruitment, onboarding, scheduling, communication, documentation, and operational support activities to ensure successful program delivery.
- Support portfolio transition, portfolio maintenance, and portfolio renewal activities by reviewing program performance, identifying risks, gaps, and opportunities, and providing recommendations to support operational and portfolio decisions.

Strategic Initiative, Project and Partnership Coordination

- Coordinate and support a variety of strategic initiatives, project activities, partnership arrangements, and portfolio transition projects within the CT and IPP unit. This may include educational

📌 Associate Program Manager, Corporate Training and International Professional Programs (Calgary)
🏢 University of Calgary
📍 Calgary