Job Description

Job Description

Senior Red Seal Journeyman Service PlumberAbout the Role We are seeking an experienced Senior Red Seal Journeyman Service Plumber to join our growing service team. This is a Senior-level field position for a highly skilled professional who takes pride in delivering exceptional workmanship and customer service. The ideal candidate will bring 10 years of plumbing experience , including extensive service and maintenance work in residential, commercial, and strata environments.

You will be responsible for independently diagnosing complex plumbing and mechanical issues, performing repairs and preventative maintenance, mentoring apprentices, and serving as a trusted advisor to clients and property managers.

Key Responsibilities
Service & Troubleshooting Respond to residential, commercial, and strata service calls to diagnose plumbing and mechanical system issues.

Troubleshoot complex plumbing, drainage, water supply, heating, and mechanical systems. Identify root causes and provide effective repair or replacement solutions. Utilize testing equipment and diagnostic tools to accurately assess system performance. Complete repairs efficiently while minimizing disruption to occupants and operations. Plumbing & Mechanical Systems Service, repair, maintain, and install a wide range of plumbing systems and components.

Work extensively with: Domestic water systems Sanitary and storm drainage systems DWV systems Backflow prevention devices Pressure reducing valves (PRVs) Mixing valves Expansion tanks Pumps and related equipment Complete piping modifications, system upgrades, and infrastructure repairs. Assess existing systems for deficiencies, potential failures, and preventative maintenance opportunities.

Hydronic & Heating Systems Service, troubleshoot,



and repair boilers and hydronic heating systems. Work with domestic hot water systems, circulating pumps, zone valves, controls, and associated equipment. Diagnose mechanical room equipment and hydronic heating loops. Perform preventative maintenance to improve reliability and efficiency. Compliance & Quality Ensure all work complies with applicable plumbing codes, gas regulations, municipal bylaws, and manufacturer specifications.

Maintain the highest standards of workmanship, safety, and professionalism. Identify and report deficiencies, hazards, and code-related concerns. Keep job sites clean, organized, and safe at all times. Customer Service Build strong relationships with homeowners, property managers, strata representatives, and commercial clients. Clearly communicate diagnostic findings and repair recommendations. Educate customers on maintenance requirements and available solutions.

Maintain a professional appearance and represent the company positively on every job site. Manage challenging situations with professionalism and confidence. Leadership & Mentorship Provide technical guidance and mentorship to apprentices and junior technicians. Lead by example through quality workmanship, productivity, and professionalism. Assist team members with complex diagnostics and troubleshooting. Promote safe work practices and excellent customer service standards.





Documentation & Reporting Complete accurate service reports, work orders, estimates, and deficiency reports. Document findings, repairs completed, materials used, and recommended follow-up work. Maintain detailed records using dispatch and service management software. Communicate deficiencies and ongoing service requirements to management and office staff. Emergency & On-Call Support Participate in a rotational after-hours and emergency on-call schedule. Respond to urgent plumbing and mechanical service calls.

Prioritize work based on safety, property protection, and customer needs. Provide detailed documentation for emergency repairs and recommended follow-up work.

QualificationsRequired Red Seal Journeyman Plumber Certification Gas B Ticket Valid Driver's License Minimum 10 years of plumbing experience Minimum 6 years of service and maintenance experience Extensive experience in residential, commercial, and strata service work Strong knowledge of: Domestic water systems Drainage and DWV systems Backflow prevention PRVs and mixing valves Expansion tanks and pumps Boilers and hydronic heating systems Proven ability to diagnose and resolve complex plumbing and mechanical issues Strong knowledge of applicable plumbing and gas codes Ability to work independently and manage multiple service calls Robust communication and customer service skills Experience utilizing electronic dispatch and service management software Preferred Additional heating system experience Previous experience mentoring apprentices and junior technicians Experience working in occupied residential, strata, and commercial facilities Strong documentation and reporting abilities Experience handling emergency and after-hours service work W

📌 Plumber (Canada)
🏢 Aerotek
📍 Canada