Topologie creates functional accessories inspired by the spirit of exploration and urban living. Combining thoughtful design, modularity, and everyday versatility, the brand has built an international community through a distinctive product offering and retail experience. With five stores currently operating in the United States and additional locations in development, Topologie is entering an important stage of North American growth. We are seeking an experienced retail leader to strengthen our existing operations and lead the expansion of our physical retail footprint across the region.

The Opportunity

The Head of Retail, North America will lead Topologie’s physical retail business across the region, with responsibility for store performance, profitable growth, team development, and new-store expansion.

This is a highly visible, hands-on leadership role for an experienced multi-unit retail operator and builder. The successful candidate will strengthen the performance of our existing stores while developing the people, processes, and infrastructure needed to grow the business from five to approximately 25–30 North American locations over the next three years.

The role is exclusively focused on physical retail. Topologie’s e-commerce business will continue to be managed by the company’s global headquarters in Hong Kong.

Key Responsibilities

Retail Operations and Performance

- Lead the overall strategy, performance and day-to-day effectiveness of Topologie’s North American retail organization.
- Hold full accountability for retail P&L; performance, with a strong focus on four-wall profitability and sustainable growth.
- Establish clear performance expectations, operating standards, reporting practices,



and accountability across all locations.
- Analyze store-level sales, payroll, occupancy, inventory, conversion, customer experience, and other key performance indicators.
- Identify opportunities to improve productivity, profitability, service, and operational consistency.
- Conduct regular store visits and business reviews to ensure brand standards and commercial objectives are being achieved.
- Develop scalable operating processes that support a rapidly growing store portfolio.

Store Expansion and Real Estate

- Lead the expansion of Topologie’s North American retail footprint from site evaluation through successful store opening.
- Partner with brokers, landlords, architects, contractors, vendors, legal advisors, and internal stakeholders throughout the real estate and construction process.
- Evaluate potential locations using market, customer, financial, and operational data.
- Oversee site tours, lease negotiations, construction timelines, permitting, budgets, and opening readiness.
- Manage store build-outs against established capital expenditure targets.
- Ensure new stores open on schedule, within approved budgets, and to Topologie’s brand and operational standards.
- Support a portfolio that includes high-street locations and premium shopping centers.

Leadership and Organizational Development

- Build, lead,



and develop a robust North American retail organization, including district and store leadership.
- Establish a scalable field management structure that enables consistent execution across markets.
- Recruit, coach, and retain high-performing leaders who reflect Topologie’s values and customer-centered approach.
- Create clear roles, decision-making authority, performance expectations, and development pathways across the retail organization.
- Partner closely with People & Culture and operational support functions on workforce planning, employee relations, compensation, training, and organizational development.
- Foster a collaborative, accountable, inclusive, and commercially focused culture.

Cross-Functional and Global Partnership

- Serve as the senior North American retail partner to the CEO and Hong Kong headquarters.
- Translate global business priorities into practical and effective regional retail strategies.
- Present performance results, expansion progress, risks, and recommendations to executive leadership.
- Collaborate across Finance, People & Culture, Merchandising, Marketing, Supply Chain, and other functions to support successful retail execution.
- Maintain strong communication across Pacific Time and Hong Kong working hours.

Qualifications and Experience

- Significant progressive leadership experience in multi-unit physical retail, including experience in a senior regional, national, or executive retail role.
- Demonstrated success scaling a store portfolio and opening multiple locations across different markets.
- Strong record of improving store performance and delivering consistent four-wall profitabi

📌 Head of Retail, North America (Vancouver)
🏢 Topologie International
📍 Vancouver