Director, Strategic Projects - Global Payment Operations

121 King St W, Toronto, ON M5H 3T9, Canada

Job Description

Posted Monday, August 17, 2026 at 11:00 PM

Director, Senior Projects – Global Payment Operations

Corpay is currently looking to hire a Director, Senior Projects within our Global Operations department. This position falls under our Cross-Border line of business.Coming from a background in Financial Services and specifically with complex global payment operations, you will be working on a number of high profile improvement projects within the operations team. This is a high-profile role that will report directly to the SVP, Global Operations and works and collaborates cross-functionally across the global business.

How We Work

As a Director, Senior Projects, Corpay will set you up for success by providing:

- Assigned workspace in our designated Toronto office location
- Formal, hands-on training

Role Responsibilities

The responsibilities of the role will include:

- Ensuring the timely delivery of projects, that meet or exceed the agreed-upon metrics and/or goals
- Acting as a key driver for change within the business units aligned to supporting project execution and toll-gating
- Helping all impacted departments to learn, understand, and grow with the transformation
- Conducting in-depth analyses, including data collection, data analyses, and synthesis of data to generate key insights for projects
- Developing presentations for senior management to facilitate discussions on project or program progress, results and any additional assistance needed from them
- Generating insights based on tools including (but not limited to) customer interviews, market research,



discussions with subject matter experts, focus groups, and surveys
- Ensuring disciplined, data-driven, well-documented approaches to improving end-to-end operational performance led by voice of the customer
- Quantifying impact of projects on financials, productivity, customer experience and compliance
- Promoting a risk-aware culture; ensure efficient and effective risk and compliance management practices by adhering to required standards and processes
- Developing and maintain positive relationships with senior leadership

Qualifications & Skills

- Bachelor’s degree in Business, Finance, or related field
- At least 7 years of experience in leading operational teams and/or client management function
- Experience in change management and stakeholder management
- Strong oral and written communication, interpersonal, presentation and organization skills
- Ability to effectively communicate with all levels of staff, management, and senior leadership
- Highly motivated to take ownership and drive initiatives with minimal direction
- Capacity to think strategically and innovatively
- Comprehensive Benefits Package including, Medical, Dental, Vision and Paramedical benefits, as of day one
- Optional company match RRSP program
- Virtual fitness classes offered company-wide
- Robust PTO offerings including major holidays,



vacation, sick, personal, and volunteer time
- Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
- Philanthropic support with both local and national organizations
- Fun culture with company-wide contests and prizes

Pay Transparency

This salary range is provided for locations which require such disclosure. Where a position or applicant may fall in a particular wage range depends on a number of factors including but not limited to skill sets, experience, training, licenses and certifications (if applicable), and other business and organization needs. The disclosed range has not been adjusted for the applicable geographic markets. At Corpay it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions depend on the facts and circumstances of each case. The estimate of the minimum and maximum salary range is $110,000 - $150,000 CAD plus an annual bonus.

#LI-Corpay

#LI-AM1

About Corpay

Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create recent and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.

At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that

📌 Director, Strategic Projects (Toronto)
🏢 Corpay
📍 Toronto