Our Story & Purpose:

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,700 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today

Your Role in Supporting Our Members:

As a Financial Inclusion Program Manager, you will work closely with senior leadership to improve member financial confidence, resilience, and access to opportunity for members facing systemic barriers. You will advance Vancity’s financial inclusion and financial education priorities by building community partnerships, developing innovative programs, leveraging member and program insights, and identifying opportunities to expand access to trusted financial services, education, credit, and guidance. This role plays a critical part in creating inclusive pathways that strengthen financial wellbeing outcomes for members and communities. We are seeking a strategic, collaborative, and impact-driven professional who is passionate about financial inclusion, community partnerships, and creating meaningful social impact.

This is a Full-time, Permanent role based at our Vancity head office and will report directly to the Director, Co-Ops and Local Economy. While this position provides a hybrid work arrangement, you will be expected to be in office for events and business demands.

How You'll Make an Impact:

- Leading financial inclusion programs, education initiatives, partnerships, and delivery models through their full lifecycle

- Designing, implementing,



evaluating, and continuously improving financial inclusion and financial education initiatives

- Developing tools, frameworks, procedures, and approaches that support accessible and member-centered service delivery

- Building and managing relationships with settlement organizations, community partners, financial education providers, and other intermediaries

- Identifying and activating partnerships and programs that improve access to banking, credit, financial education, and trusted guidance

- Advancing opportunities to embed financial inclusion into products, services, member journeys, and community partnerships

- Conducting research on financial inclusion, financial resilience, newcomer banking, inclusive product design, and emerging delivery models

- Analyzing member insights, program results, and market trends to generate recommendations that improve financial wellbeing outcomes

- Developing briefings, reports, presentations, and communications materials for leadership, partners, and external audiences

- Influencing strategic priorities through evidence-based recommendations that strengthen financial inclusion and community impact

What You’ll Bring to the Team:

- Bachelor’s degree in Business, Public Policy, Community Development, Social Sciences, Economics, Finance, Education, or a related discipline

- 5+ years of experience in financial inclusion, community development, financial education, program management, social impact, or partnership development

- Demonstrated experience designing, implementing, and evaluating programs or initiatives that improve community or member outcomes

- Experience building and sustaining partnerships across community organizations, government agencies, educational institutions, or financial service providers

- Strong research, analytical, and problem-solving skills with the ability to synthesize complex information into practical recommendations

- Exceptional relationship management and stakeholder engagement skills

- Experience developing presentations, reports, business cases, and strate

📌 Financial Inclusion Program Manager (Vancouver)
🏢 Vancity
📍 Vancouver