Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we're building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That's why we equip our teams with cutting-edge technology, AI tools, and a cooperative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you're inspired by innovation that advances how people connect and transforms what's possible, you belong on #TeamBell.

On the Consumer and Small business team you'll work across a portfolio of brands and solutions. From Bell's best networks for the home, the office and on the go to the member benefits at Virgin Plus to the cheap and cheerful plans at Lucky Mobile we meet the connectivity needs of all customer segments in Canada.

And it's not just the options we provide, it's how we provide them. On this team you'll be a part of a focus to continuously improve the customer experience, making it more seamless, intuitive and responsive.

Summary

We are seeking an experienced, strategic leader to manage our dealer network’s business development opportunities and contractual compliance for the dealer networks and National Retail. In this role, you will drive strategic growth initiatives, streamline financial reviews, manage dealer agreements, and foster an innovative culture that embraces automation and Artificial Intelligence (AI).

Key Responsibilities

1. Business Development & Strategic Projects

- Financial & Deal Management:



Lead the financial & business review process for dealer location sales, strategic buyouts, and branded/dealer amalgamations.
- Retail Footprint Optimization: Provide critical assistance and strategic oversight in the expansion, consolidation, and optimization of Virgin Plus and Bell retail locations.
- Ad Hoc Projects: Strategize and execute various business development projects to capture emerging market opportunities and optimize dealer channel operations.

2. Dealer & National Retail Contractual Obligations & Legal Operations

- Contract Lifecycle Management: Oversee the end-to-end drafting, negotiation, execution, analysis, renewal, and compliance of agreements supporting the dealer channel and National Retail.
- Financial and Operational Performance: Structure and manage contracts to maximize financial and operational performance while minimizing legal, commercial, and compliance risk.
- Contract Amendments and Records: Document amendments and maintain accurate, accessible contract records and databases to support governance, reporting, and audit requirements.
- Policies, Practices, and Procedures: Lead and influence the development and continuous improvement of contract management policies, practices, controls, and procedures.
- Compliance and Disclosure Documents: In charge of the annual update of the Disclosure Document and lead the evolution,



execution, and maintenance of Authorized Retailer Agreements and other dealer-related contracts.
- Legal Guidance and Liaison: Partner closely with Bell’s Law Department to provide contract-related guidance and support concerning agreements, policies, compliance obligations, and risk management.
- Complex Issue Resolution: Resolve complex contractual and business issues, manage escalations, and support legal, regulatory, and audit requirements.
- Risk and Security Support: Coordinate with Loss Prevention and Corporate Security on initiatives that mitigate dealer and retail network risks.

3. Cross-Functional Collaboration & Channel Communications

Critical Channel Updates: Partner with internal teams to ensure critical operational, contractual, pricing, and program updates are communicated to dealer and National Retail channels quickly, accurately, and consistently.

Critical Qualifications

- Education: Bachelor’s degree in Business Administration, Law, Finance, or a related discipline.
- Experience: At least five years of experience in dealer management, contract management, or strategic franchise operations within the telecommunications or retail sector.
- Business and Financial Acumen: Strong understanding of financial analysis, acquisition negotiations, and the economic drivers associated with the retail network footprint.
- Legal and Compliance Mindset: Demonstrated experience drafting and negotiating complex dealer agreements, including Authorized Retailer Agreements, and collaborating with corporate legal teams.
- Team Leadership: Experience managing, coaching, and developin

📌 Senior Manager, Planning and Development (Toronto)
🏢 Bell
📍 Toronto