Purpose

PerkinElmer is seeking an Operations Product Manager to support the ongoing execution of the product portfolio for the ICP-OES product line. This role has dedicated ownership of the day-to-day operational product management work that keeps the existing portfolio running smoothly and competitively.

The Operations PM is a junior-to-mid-career product management role that operates under the day-to-day direction of the Strategic Product Director. They are expected to execute with discipline, elevate intelligently, and develop toward broader product management responsibility over time.

Location: Woodbridge, ON

Responsibilities

SKU & Lifecycle Management

- Maintain the product line's SKU catalogue — adding new configurations, managing change notifications, and retiring discontinued products in coordination with Operations and Supply Chain
- Support product lifecycle decisions (introduce, sustain, end-of-life) by preparing the operational analysis that informs the business unit
- Own end-of-life communications and phase-out execution for discontinued products — coordinating inventory rundown, customer notification, and field communication
- Maintain accurate product documentation — specifications, compatibility matrices, regional configuration guides — as the product line evolves through sustaining changes

Pricing Administration

- Administer and maintain the product line price book — updating pricing in systems, managing price exception tracking, and preparing periodic price review data for the Strategic Director’s approval
- Support periodic list price review cycles: gathering competitive pricing data, preparing margin analysis, and coordinating system updates following approved changes




- Process special pricing requests within delegated authority limits, escalating above-threshold requests to the Strategic Director with supporting data

Quality & Supply Chain Support

- Serve as the first point of triage for field quality escalations and supply chain issues — gathering information, routing to the appropriate owner (Quality, Manufacturing, Supply Chain), and tracking resolution to closure
- Maintain live escalation tracker for the product line; provide regular status updates to the Strategic Director and VP of Atomic Spectroscopy
- Coordinate with Operations and Supply Chain on parts availability, lead times, and backlog — communicating timeline impacts to commercial stakeholders

Commercial Operations Support

- Support the sales organisation with product configuration guidance, compatibility questions, and order-specific queries that require product management input
- Maintain and update competitive comparison resources, product FAQs, and technical specification sheets as product and competitive information evolves
- Track key product line KPIs — order intake, backlog, inventory, and field feedback — and provide regular reporting to the Strategic PM
- Support NPI launches with operational readiness tasks: SAP setup, price book entry, configuration guide development,



and sales team resource publication

Qualifications & Experience

Required

- 4–7 years of experience in product management, technical marketing, product operations, or a closely related commercial or operational role within scientific instrumentation, analytical instruments, or laboratory equipment
- Familiarity with product lifecycle management concepts: SKU management, pricing administration, and product change management
- Strong organisational skills and attention to detail — able to manage multiple concurrent operational workstreams without losing accuracy or follow-through
- Experience working cross-functionally with Operations, Supply Chain, Quality, and commercial teams in a matrixed organisation
- Proficiency with ERP systems (SAP preferred) for product data management, pricing, and order management
- Bachelor's degree in Chemistry, Engineering, Business, or a related discipline

Preferred

- Scientific or technical degree with hands‑on laboratory experience — providing the technical grounding to understand product specifications and customer application context
- Experience supporting a product launch in a product management or technical marketing capacity — familiarity with launch readiness tasks and go‑to‑market execution
- Familiarity with analytical instrument categories relevant to the product line: atomic spectroscopy, chromatography, or materials characterisation

Equal Opportunity

PerkinElmer is committed to creating a diverse setting and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religio

📌 Operations Product Manager, ICP-OES (Vaughan)
🏢 PerkinElmer
📍 Vaughan