Job Title: Food & Beverage Manager Department: Food & Beverage Summary At DoubleTree West Kelowna/TurtleJacks West Kelowna, we embrace an All In attitude when it comes to providing our guests with a true cabin experience. Serving an abundance of fresh homemade signature items, dockside inspired cocktails, crisp cold draught and a fun relaxed atmosphere our guests are sure to relax, indulge and have a great time. Positioning Statement: The Food & Beverage Manager professionally represents the establishment through the creation of a value based workplace workplace where team mates and guests are treated in a fair, respectful and honorable manner. Essential Day to Day Duties &

Responsibilities:
• Running and improving all operations at an excellent level while maintaining and abiding by all Hilton, Turtle Jacks and Days Hospitality standards, policies and procedures.
• Pleases customers by providing a pleasant dining experience.
• Maximize long term profitability through positive leadership. This includes boosting team morale, increasing guest satisfaction, building sales and training future leaders.
• Accomplishes restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, and coaching of team members; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; and enforcing policies and procedures.




• Achieves restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; and implementing change.
• Meets restaurant financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Plans menus by consulting with the chef, estimating food costs and profits, and adjusting menus.
• Controls costs by reviewing portion control and quantities of preparation; minimizing waste; and ensuring high quality of preparation.
• Avoids legal challenges by conforming to the Provincial regulations with regards to alcohol sales.
• Maximizes bar profitability by ensuring portion control and monitoring accuracy of charges.
• Publicizes the restaurant by designing and placing advertisements; contacting local and regional publications with feature ideas; and encouraging local businesses to hold social events at the restaurant.
• Maintains a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures.




• Meet all Health & Safety standards as per British Columbia standards.
• Maintains ambiance by controlling lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement; and monitoring food presentation and service.
• Prepares for, attends and takes the appropriate actions for weekly/monthly and annual meetings as required by the Direct Report.
• Demonstrates excellent cost control skills, strong communication skills, and a detailed understanding of property operations and planning.
• Effectively resolves guest issues that arise.
• Maintains a professional image at all times through appearance and dress.
• Maintains a healthy social workplace free from bullying or prejudice
• Provides recommendations for personal and staff development and continuously works to maintain a progression plan for the department.
• Knowledgeable of hotel property, amenities, area attractions and transportation.
• Prepares for, attends and takes the appropriate actions for weekly/monthly and annual meetings as required by the Direct Report.
• Other duties as assigned. Certifications Required:
• Minimum 2 years management experience in a comparable restaurant environment.
• Knowledge of computers and restaurant software programs.
• Provincially required certification for Food and Alcohol Service.
• Knowledge and understanding of managing budgets, labour and food costs. Brand and company required training as outlined during on boarding and as identified throughout your employment.

📌 DoubleTree By Hilton West Kelowna
🏢 Days Hospitality Limited Careers
📍 West Kelowna